Smartaupairs Au Pair Survey Results & Testimonials 2017

We recently asked our au pairs to complete a survey to give us some feedback – here’s an overview of the results and some of the lovely testimonials we received:

So far I am more than happy with smartaupairs. Doesn’t matter what problems or questions there, they always try to find a solution or answer and you really feel the support! It’s good to know that you have someone to talk to.” – Leah B

I am really pleased with smartaupairs as my agency! Some of the aupairs I met have – even if they came with an agency – problems with their families and no one to talk to for help. I think, smartaupairs is doing a really good job here because in the three month since my arrival, I got several mails from you, checking if I am okay or have any questions. That gives a good feeling of having some backup – just in case! 🙂” – Melanie W

This experience will change my life, I mean is already changing!! I have new friends of different parts of the world, I have an other family that love me, I have now 2 little brothers and one little sister, I live in a wonderful house and I am feeling good! I would recommend this experience to anyone!!!!!” – Giulia Z

You have a very lovely and caring team and I always knew that I can contact you with my questions and problems.” – Vanessa D

***

97% of au pairs were happy with Smartaupairs as their UK agency.

98% of au pairs felt that they could contact Smartaupairs or their sending agency in their home country if they had a question or problem. We are really pleased to hear this as it’s very important to us that au pairs speak up if they are in need of some extra support during their placement.

94% of au pairs felt that they received sufficient communication from Smartaupairs. After the au pair’s arrival, our communication includes follow up phone calls and emails, invitations to our regular au pair events and interaction via our social media channels.

100% of au pairs felt mostly or full prepared for their au pair placement. We work with top partner agencies overseas who play a huge role in preparing their candidates for life as an au pair. We have also worked hard to develop our Au Pair Guide over the years which is sent to au pairs before their arrival as a source of information to guide them through their placement.

The most popular resources for finding friends were Facebook and our Whatsapp groups, followed by our au pair area lists and BAPAA resources (website & app).

***

We also received some lovely feedback on our team:

Gianna, thank you for supporting me! Very kind and I always felt like she really cares 🙂” – Judith B

I talked to a few persons from the agency. Everyone was friendly and I felt like they really want to help me.” – Jonas P

There were several members of the agency, who I was in contact with, be it over email or at meetups, and they were all always very kind and supportive.” – Marie V

I was in contact with Simge quite often and I’m very happy about that, she is a great help!” – Anna S

Simge: she is super helpful, very friendly and no matter how often I called the agency she was always very patient and supporting 🙂” – Nadine P

Thank you to all au pairs who took part in our survey, we have found your feedback extremely helpful. We continue to develop our service to ensure that our au pairs have the best possible experience in the UK!

Advertisements

Smartaupairs Au Pairs @ Wicked Musical

Last weekend, saw another fun smartaupairs au pair event take place in London.  This time it was the Wicked MUSICAL followed by a meal.

Here are some photos from the day –

Interested in becoming a smart host family or a smartaupair?

Just get in touch by e-mailing info@smartaupairs.com

BAPAA Welcome Event Photos

Wow, 500 au pairs! That is how many au pairs attended the Sunday gone in the London BAPAA Au Pair Welcome Event. The event brought together au pairs from many different BAPAA agencies for some fun activities, socialising and above all finding new friends.

Tuuli, Smartaupairs Director was the host for the day, joined by Simge and Gianna from Smartaupairs team and other helpers from seven other BAPAA agencies.

Here are some of our snaps from the day 🙂

Saturday 24th June 2017- Urban Food Fest

smartaupairs shore.jpg

Thank you to all the au pairs who got together at Urban food fest in Shoreditch! !  One of the many events organized by smartaupairs ❤ They were all so nice!

shoreditch 6 mix

We all gathered at Allen Gardens at 3.30 pm. We had different activities in the park to get to know one another. After spending an hour in the park we decided to go to the Urban food fest which is located in Shoreditch. The au pair had different nationalities: Dutch, German, Spanish and French. We even met someone that travelled to 5 different continents. 🙂

shoreditch 5 mix.jpg

When we arrived at the Food Fest, we had so many choices that we didn’t know what to eat: pizza, falafel wrap, fried chicken wrap, bubble waffle, burritos, organic food… Some cocktails were even served in jars.

shoreditch1 mix.jpg

We talked all afternoon seated around a wood table,  talking about the different problems au pairs can go through during their stay, what they like about their placement, but also about cultural differences… So many different topics. Some au pairs are going back home soon – in less then one month and they were quite sad to finish their placement as becoming an au pair is such a beautiful experience.

Shoreditch 2 mix.jpg

The good part is, all the au pairs made new friends. They discovered some common points and shared their life with each other.

We did not leave the Urban food fest until 8.00 pm showing how much fun we had just talking together.

shoreditch 12 mix

It was a beautiful experience to meet new people but also a beautiful culinary experience. If you have the time you should definitely go with your au pair friends, it is open every Saturday! – Or you can just join us for our next event. 🙂

Smartaupairs is always trying to get it right for families and au pairs!

Hope to see you at our next event so we can all have fun together 😀

shoreditch 7

Blog article by Isabelle (Left) and Aurelie (Right)

Smartaupairs

Au Pairs Nominate Their Host Dads for our Father’s Day competition

We wish a HAPPY FATHER’S DAY to all dads and host dads out there!

Image result for fathers day

As last year we asked our au pairs to nominate their host dads for our FATHER’S DAY COMPETITION. The au pairs had to tell us why their host dad is special for them and why they are so important in their actual experience as an au pair.  🙂

The winner of our competition is Cornelia, a German au pair 🙂

Hey there, I hope you are well.  Here is my little letter about my host dad Wes. I attached a photo, which I think describes really well what a great dad he is.
“Hey there, well I’d like to introduce my host dad Wes who’s doin‘ a fantastic job in my view.  He’s not only young at heart, but he is also a super reliable and supportive dad. Moreover, he’s always doing his best to make it for watching the boys‘ matches or school events even though he got loads of work to do. Honestly, I really admire this energetic enthusiasm after a long work day when he is still able to spend fun time with the boys, being patient with all of us, cooking fantastic dinners or entertaining us with the corniest jokes (no offense lol).
From the first moment on, when he picked me up from the airport, he did his best to make me feel as comfy as possible and  what shall I say? He succeeded in every way with his humorous warmth!
Well Wes, in case you read this I just want to say thank you! Thanks for these ritual cups of tea and the interesting never- ending and sometimes foolish conversations about everything and anything, thanks for helping me out with so many things I couldn’t manage on my own, thanks for all the trust and confidence you have in me, thanks for all this good advice and encouraging words and thanks for being such a good host dad! Yep u are truly awesome and definitely deserve biggest recognition! Have a happy Father’s Day ! “

What a great way to express her feelings!

However, we had lovely letters from other participants as well. It seems like your host dads are amazing fathers.

Runners up below!

We thank all of you for participating.

From Alexia – German`

There is no better host dad than mine: Jas!

After I had a very bad experience in my old host family I felt lost. It was hard for me to keep open minded but than I met the Manns. Jas promised me to look after me and to make sure that I’ll have the best experience ever. The most important thing for him is that everyone is happy.

He is always kind and cheerful. Jas is the best possible dad even if he had a long day and the children are a bit naughty he stays calm and fair. It doesn’t matter what time it is: if it is night and I am scared to walk home from the train station or if it is day and I need help with anything. Jas is 24/7 supportive.

Although he is very busy he is always thoughtful. That is one of his most impressive characteristics.

Jas is my superhero host dad and I can never thank him enough for what he did for me. He kept his promise and made the au pair experience the best of my life. It makes me very sad to leave them in July but I know that they will always be a part of me.

Thank you Jas (and Lynda of course)

Happy father‘s day!

Alexa xx

From Johanna – German

My host dad is the best, because he kills all the spiders in my rooms at any time. Last week he drove 20 minutes to help me unpark my car, because I got boxed in. He got up, although he had a sore head from drinking the night before.

He shows a lot of dry humour towards his kids, what makes me laugh a lot. He is a loving and kind dad! Thank you Jason!
So many good words for their host dads!
Long or short, all letters show how important a father can be for us!
The Smartaupairs Team wishes all host dads a very HAPPY FATHER’S DAY. ❤
Enjoy your day! 🙂

Sunday 11th June 2017 : The London Colour Run

aussie all 2.JPG

Blog entry by Aurelie & Isabelle – the current smartaupairs interns. Photo credits go to our amazing Aussie au pairs who took some fantastic snaps during the day.

***

Hi everybody,

We completed the 2017 London Colour run last weekend. It was such a beautiful day. We had the chance to wear our colour run shirt with our Happy tattoos. 😉

We arrived at Wembley park at 1:45 to take our race pack. We received : a head band, a tattoo, and a T-shirt. Nice touch!

aussie 6

At 2:30 pm we stretched and danced. Moreover, If you were lucky you could catch some fashionable colour run sunglasses and socks.  You could also buy colourful product of all sort. 😉

From 3:00 to 3:45 we walked to the starting line. Everyone was so excited to run and to get coloured. We were advancing by groups and getting to know new people in the line while listening to music.

3:45 the run begun, some people were walking and some other were running, there was no competitive spirit just fun and colours. Every kilometre you could enjoy getting splashed by colours every door making you look like a rainbow. From pink to red. We had to go through: green, pink, an unexpected foam zone , orange and finally red.

 

aussie 5

We arrived at 4:45 at the finish line (yes, we are really slow). Where you could enjoy the music, and dance under the sun. We also threw all at the same time our last bag of colours in the air.

It must really have been the happiest 5K of the planet, we couldn’t see the time flying by as we were walking those 5 kilometres, it was the shortest 5 kilometres we have ever experienced.

aussie 7

At the end of the event, you could receive a plastic coat to protect others in the metro from getting coloured. When we finally went back to the centre of London, the experience was still in our mind and people were staring at us not knowing the beautiful experience we had. We went home full of thought of the day, and we all shared the feeling that it was continuing as we went back home all colourful, whether it was on our shirts or in our mind.

aussie 1

 

It was a beautiful experience to live and If I could do it again, I would do it again – as it was so much fun. 😊

If you missed the event, it is nothing to be worried about – as you can always participate to the next one!

Thank you again to the Australian Au Pairs for their pictures they are all so nice 😊 ❤

Aurelie (right) & Isabelle (left)

Smartaupairs

lili 1

Sunday 14th May 2017 : The BAPAA Au Pair River Cruise Event

Last Sunday, the annual BAPAA River Cruise event was THE place to be (for an au pair at least)  😉

Starting at 11 am, approximately 300 au pairs were present ( Thank you so much for coming!). It was a great opportunity for au pairs to meet new friends who are going through the same experience as they are. So many different nationalities were present: Spanish, French, German, Italian, Australian …

Furthermore we had the chance to see historic landmarks throughout our journey : The House of Parliament, Big Ben, London Eye, the London Bridge, … As one of the crew member was giving us crucial details about popular places around the river.

Waving at by-passers on boats and on bridges, we finally arrived at Greenwich where a lot of au pairs visited the market, went to pubs, …

We sat on the grass, talking to each other, discovering each others culture and experience. It was really nice, some exchanged their best tips on how to be a good au pair (even if their is no guide for that).

After spending the afternoon in the park, we finally went back to the boat and returned to where our journey begun. 

It was such a special day for us, we are grateful that so many au pairs came and had a great experience.

If you couldn’t come it’s okay there will always be other events!!

I hope you had a great experience during the event and hope to see you at the next BAPAA event , or simply at the next Smartaupairs event!

Smartaupairs is always trying to get it right for families and au pairs! 🙂

Best Wishes

Isabelle (left) & Aurelie (right)

Smartaupairs